Privacy Policy

Last updated: October 13, 2026

Your VIP Pass (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit nyctreelighting.com (the “Site”) or purchase tickets to our events.

Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, billing address, and payment information when you purchase tickets, sign up for updates, or contact us. We also automatically collect certain technical information when you visit the Site, such as your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.

How We Use Your Information
We use your information to process ticket purchases and payments, communicate with you about your order or event, send updates about ticket availability and future events (where you have opted in), respond to inquiries, improve our Site and services, and comply with legal obligations.

Cookies and Tracking
Our Site uses cookies to enhance your browsing experience, analyze traffic, and, where applicable, deliver relevant content. You can manage your cookie preferences at any time through the cookie consent banner on our Site or through your browser settings. Disabling some cookies may affect how the Site functions.

Spam Protection
Our forms use Cloudflare Turnstile to protect against spam and automated abuse. To check that a real person is submitting the form, Turnstile may process information about your browser and device. This is covered by Cloudflare’s Privacy Policy and the Cloudflare Turnstile Privacy Addendum.

How We Share Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our business, including payment processors, ticketing platforms, email service providers, and analytics providers. These parties are permitted to use your information only to perform services on our behalf. We may also disclose information when required by law or to protect our legal rights.

Payment Processing
Payments are processed through secure third-party payment processors. We do not store full payment card details on our servers. Your payment information is handled in accordance with the payment processor’s own privacy and security practices.

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, or reporting requirements.

Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain data uses. To exercise these rights, contact us using the details below. You may unsubscribe from marketing emails at any time using the link in any email we send.

Children’s Privacy
Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Third-Party Links
Our Site may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:

Your VIP Pass
1345 Avenue of the Americas, 2nd Floor
New York, NY 10105
info@yourvippass.com
+1 (646) 866-7272